FAQS

Australia Shipping

We offer free standard shipping on all orders (2-5 business days). Orders are processed Monday – Friday. All orders are posted within 2 business days of payment being cleared. You will receive your item(s) within 2 – 5 business days within NSW, SA, VIC and Metro QLD. Deliveries to WA, TAS, NT and Northern QLD may take up to 7 business days. All our orders have tracking available and signature upon delivery. Tracking details will be sent via email.

International Shipping

International Standard Shipping for the rest of the world is $9.95. International Standard Shipping times varies (7-15 business days) International Express Shipping is available (price upon request). All our orders have tracking available. 

Returns Policy

In the event you want to return your item for any matter, we offer a 30 days stress-free returns/exchange period *conditions apply*. Please check our Returns Policy for full details.

I have used other facial cleansing brushes before, what is different about your brush?

You fall under the same category as most of us! We’ve all had our fair share of experimenting with different products and devices. It all comes down to personal preference but unlike many other brushes, the Savyy Sonic is the latest, innovative design and technology! It is super easy to hold and use, plus it has a built in heating function that no other brush has! Thermal mode has been undoubtedly proven to provide many benefits to the skin. We also suggest that if you find your current devices are too harsh or still leaving impurities behind to try our brush. It has been said to be so gentle but so effective! Try it for yourself

 Do we have to use your skincare with the brush?

It is highly recommended but not compulsory that you must use our skincare. We introduced our range to compliment the Savvy Sonic Brush because we have come across people who were not using the correct products with the device hence not get the results they desired. Many people also use products that are high in nasty chemicals which is damaging and drying on the skin instead of reviving and restoring health and glow. We do not recommend using products with granules, masks and scrubs with the device to avoid breakage. Check out our Skincare range for full info!

 

FAQs. General Information

Please email us via our contact page if you have other enquiries.